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2008

Ahm Website Wins Global Acclaim

Illawarra Mercury

Thursday February 14, 2008

By the Mercury's Business Editor GREG ELLIS

THERE has been a lot of talk about Australian Health Management's support of the Wollongong IMB Hawks lately, but the Wollongong-based health insurance provider is also a winner in the provision of online services.

According to the latest Global Reviews Website Customer Experience Benchmark, the eighth largest health insurer in Australia has been offering the highest quality online customer experience since January 2005.

And it was once again recently assessed as the No 1 health insurance website in Australia.

In the third quarter of 2007, ahm scored a top-rating 94 per cent for ease of site navigation, allowing members to quickly find the information they were after.

The health insurer outscored most of its competitors by 10-33 per cent.

Global Reviews operations manager Brad Smith said ahm had stayed at the cutting edge, making it the best performing website in the health insurance industry.

© 2008 Illawarra Mercury

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